Support Requests
Link Down Notification
Call or SMS:
01613257766
01613257767
Email: nmc@ispros.com.bd
MSN / Windows Live Messenger: nmc@ispros.com.bd
Quality of Service Notification
Email: support@ispros.com.bd
Helpdesk Ticket: http://helpdesk.ispros.com.bd/helpdesk/
Domain, Hosting & Data Center Services Support
Email: dcsupport@ispros.com.bd
New Service / Value Added Services Request
Email: sales@ispros.com.bd
RSP and Corporate Customers
Our valued RSPs and Corporate Customers are requested to consult their relevant Escalation Matrix for further support escalations as required.
System maintenance
In the event of maintenance being undertaken, a notice will be placed in the 'News Brief' feature box on the homepage.
Urgent maintenance
Some maintenance is time critical, especially security-related. In instances when system security may be compromised by not acting immediately, IS Pros NOC may perform maintenance without prior notification.
| 
